AI for Business Workshops in Kenya

Our AI for business workshops in Kenya are hands-on sessions where business owners and teams use AI on their own work: writing, marketing, customer replies, records and planning. Everyone works on a real task from their business, so they leave with work already done and a way to repeat it.

AI for business workshop in Kenya: professionals working on laptops around tables during a hands-on session

Our corporate partners

“My experience with EddyLabs has been nothing short of amazing. The content is practical, straight to the point, and focused on real results. Instead of just theory, Eddy teaches how to actually use AI tools to improve productivity.”

Peristah WanjiruGoogle review

Why a hands-on AI workshop works better

Many business owners in Kenya have tried ChatGPT and got generic answers they could not use. The problem is rarely the tool. It is knowing what to ask, what information to give it and how to check the answer.

Research supports this. In a Harvard Business School study of Kenyan entrepreneurs who were given an AI business mentor on WhatsApp, the stronger owners improved their results, while the weaker ones did worse because they followed general advice that did not fit their business. Our workshops teach people to give AI their own context and judge its advice before they act on it.

What you work on in an AI for business workshop

AI for business writing: a participant following along on her phone with a notebook open during a workshop

Writing and communication

Participants use AI to draft emails, quotations, proposals, letters and reports, and to rewrite them for different readers, in English or Kiswahili.

They learn to give AI the facts and the tone it needs, then check the draft before it goes out.

AI for marketing a small business in Kenya: a boutique owner photographing a dress with her phone

Marketing and selling online

Owners use AI to write product descriptions, plan a month of social media posts, prepare WhatsApp Business messages and get ideas for promotions.

We cover how to keep your own voice, so posts do not sound like everyone else's.

AI for small business records: a hardware shop owner checking a stock alert on his phone

Records, numbers and admin

Teams learn to use AI to organise sales and expense records, build simple spreadsheet formulas, summarise M-Pesa statements and prepare reports for the owner or the bank.

They also learn to check every number against the source, because AI can make calculation mistakes.

AI for customer service in Kenya: a support agent replying to customer messages on WhatsApp in an office

Customer service

Staff use AI to prepare answers to common customer questions, handle complaints calmly and reply faster on WhatsApp, email and social media.

We agree what customer information must stay out of AI tools, in line with the Kenya Data Protection Act, 2019.

Tell us about your business or group and what you want to work on.

Plan a workshop

How an AI for business workshop runs

  1. Call

    Understand the group

    A free 30-minute call about who will attend, what their businesses do and what they want AI to help with.

    You receiveA workshop outlineTopics chosen for your participants.

  2. Preparation

    Bring real work

    We ask each participant to bring one real task, such as a quotation, a post or a customer reply.

    You receiveA task for each personSo everyone works on something useful.

  3. Workshop

    Learn by doing

    A hands-on session in person or online, where each person completes their task with AI and shares what worked.

    You receiveFinished work and promptsReady to reuse the next day.

  4. Follow-up

    Keep improving

    We share the session materials and answer follow-up questions as participants use AI in their business.

    You receiveWorkshop materialsPrompts, examples and next steps.

Your workshop facilitator

Your workshop is led by Edwin Rogoi, an AI trainer in Kenya and the founder of EddyLabs. Edwin has trained business owners, professionals and teams to use AI on their real work, from dukas and salons to offices and schools.

In 2026, Nairobi Startup Garage named Edwin Assistive Technology Enabler of the Year, and EddyLabs is rated 4.9 on Google from 14 reviews. We run workshops in person anywhere in Kenya, or online. Read more about Edwin.

Questions about AI for business workshops

Who should attend an AI for business workshop?
Business owners, managers and staff who want to use AI on their daily work. No technical background is needed.
Which AI tools do you use?
Mostly free tools such as ChatGPT, Google Gemini and Microsoft Copilot, on a laptop or a phone. We choose tools that participants can keep using after the workshop.
Can you run a workshop for our chamber, association or SACCO members?
Yes. We run workshops for business groups, associations and member organisations, and we adapt the examples to the businesses in the room.
How long is a workshop?
Most workshops run for half a day or a full day. We can also split the content into shorter sessions.
What if my team needs more than one workshop?
Our corporate AI training runs a fuller programme for a team, and our AI automation course teaches people to build simple automations.
How do we book a workshop?
Book a free 30-minute call. We agree the date, format and fee before any work begins.

Ready to run an AI workshop for your business?

Book a free 30-minute call. We will plan a hands-on session around your team's real work.

Book a free call